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DTSTART;TZID=America/Los_Angeles:20260312T101500
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DTSTAMP:20260517T124209
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SUMMARY:Current Challenges and Solutions for Aquatics Directors: A Panel Discussion
DESCRIPTION:Aquatics Directors are navigating an increasingly complex landscape—staffing shortages\, evolving safety standards\, rising participant expectations\, and the need for inclusive programming are just a few of the pressing issues. This panel discussion brings together experienced aquatics leaders from a variety of camp settings to share insights\, strategies\, and practical solutions to today’s most urgent challenges.\nPanelists will explore topics such as: recruiting and retaining qualified lifeguards and instructors\, managing risk and compliance with safety protocols\, adapting programming for inclusion\, responding to mental health needs in aquatic environments\, leveraging partnerships and certifications to enhance training.\nAttendees will have the opportunity to ask questions\, share their own experiences\, and leave with actionable ideas to strengthen their aquatics programs. Whether you’re a seasoned director or new to the role\, this session offers a valuable space for collaboration.
URL:https://tristatecampconference.com/event/current-challenges-and-solutions-for-aquatics-directors-a-panel-discussion-2/
LOCATION:Room 322
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DTSTART;TZID=America/Los_Angeles:20260311T094500
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CREATED:20251209T201023Z
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SUMMARY:Aquatic In-Service Escape Room
DESCRIPTION:Dive into a unique training experience that combines problem-solving with lifesaving skills! The Aquatic In-Service Escape Room Challenge emphasizes teamwork\, quick thinking\, and critical decision-making as you overcome obstacles and decipher riddles to unlock the equipment needed to properly assist your VIC (Vulnerable Individual in Crisis). \nSet in an aquatic environment\, this dynamic and innovative challenge strengthens your lifesaving skill set while sharpening your critical eye. It’s an engaging way to reinforce essential rescue techniques\, promote collaboration\, and make ongoing training both educational and fun!
URL:https://tristatecampconference.com/event/aquatic-in-service-escape-room-2/
LOCATION:Room 415
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DTSTART;TZID=America/Los_Angeles:20260310T083000
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DTSTAMP:20260517T124209
CREATED:20251209T193350Z
LAST-MODIFIED:20260203T172324Z
UID:10000216-1773131400-1773135000@tristatecampconference.com
SUMMARY:Give 'em the Pickle: A Lesson in Customer Service
DESCRIPTION:Customer service is important because it drives loyalty\, increases registration\, and builds a positive brand reputation. How we treat our families can make the difference between us and our competitors\, and foster a positive word-of-mouth reputation. This is customer service training using the philosophy of Bob Farrells\, Give ’em the Pickle. We will identify the pickles to make our staff\, our campers\, and communities happy and coming back for years to come.
URL:https://tristatecampconference.com/event/give-em-the-pickle-a-lesson-in-customer-service-2/
LOCATION:Room 311
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