Deidra Clark

Customer service is important because it drives loyalty, increases registration, and builds a positive brand reputation. How we treat our families can make the difference between us and our competitors, [...]

Dive into a unique training experience that combines problem-solving with lifesaving skills! The Aquatic In-Service Escape Room Challenge emphasizes teamwork, quick thinking, and critical decision-making as you overcome obstacles and [...]

Aquatics Directors are navigating an increasingly complex landscape—staffing shortages, evolving safety standards, rising participant expectations, and the need for inclusive programming are just a few of the pressing issues. This [...]